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ABOUT US
Bioanalytical Instruments is a Puerto Rican company, registered under the Department of State of Puerto Rico.  It was founded in December 1, 1989 by its President/General Manager, Robert Gregory. Mr. Gregory developed a technical career with Beckman Instruments/Caribbean Office for 13 years prior to founding Bioanalytical.  He started as a Field Service Representative, then was appointed as Field Service Manager and finally promoted to General Manager.

Bioanalytical has grown to become one of the leading companies in the analytical and scientific sales and service market in Puerto Rico and the Caribbean Islands.  It is known to be “The Specialization Center of analytical and scientific instruments”.

Bioanalytical Dominicana, is a dominican company, registered under The Ministry of Finance, General Direction of Internal taxes, National Registry of Contributors. Founded on December 1, 2014 by its President/General Manager, Robert Gregory.

After more than 20 years servicing the analytical and scientific market in the Dominican Republic from our facilities in Puerto Rico, it became necessary to open a local office in Santo Domingo, Dominican Republic, due to the large base of installed Instruments at local laboratories. And also to comply with our Vision to provide Customer Satisfaction at all levels.

We currently count with a full staff of trained and certified Sales Representatives and Technical Services Representatives.

Our offices are located at Bolivar Avenue #230, with 3
rd St., in the “Torre Empresarial Las Mariposas”,
7
th floor, La Julia, Santo Domingo, Dominican Republic.
MARKETS
Markets serviced by Bioanalytical include pharmaceuticals, forensics, biotechnology, fine chemicals, food and beverage, cosmetics, electronics, schools of medicine, universities, research centers, utilities, environmental labs and others.

Within the industry, target areas are the quality control laboratories, technical service laboratories, research labs, environmental labs, microbiology labs and the production area.

Within the academic and research institutions, the target areas are biology, chemistry, physiology, microbiology, biochemistry, research labs and others.
TECHNICAL SERVICES
Highly skilled and factory trained field service personnel perform the installation, repair service, preventive maintenance and/or calibration of every instrument sold by Bioanalytical.

Calibration services are backed by the required documentation, which is favorable for our customer’s FDA inspections.  These include:  standard operating procedures, check lists, NIST traceable standards and test equipments, and factory training certificates, among others.

Other services and documentation such as IQ/OQ, CFR 21 part 11 and software validation are available.
OUR MISSION
"To achieve total customer satisfaction before, during and after the sale of life science instruments designed for bio research and pharmaceutical quality control. This includes complete and continuous support to our customers through professional and highly trained personnel and also, a commitment to quality and excellence in all that we do."
AUDITS
Bioanalytical Instruments is audited by many pharmaceutical companies and other manufacturers throughout the year, in order to certify us as an acceptable vendor/service provider. This, by reviewing our quality manual, documentation in general and internal records, in order to verify that Bioanalytical Instruments is capable to consistently supply calibration and maintenance services which meet their specifications and expectations.
AREAS TYPICALLY AUDITED
  • Company organization
  • Personnel training records
  • Calibration and maintenance SOP’s
  • Metrology services
  • Standards/Test equipments N.I.S.T. traceability
  • Handling of test and calibration items
  • Calibration records
  • Document record keeping
  • Documents control procedure
  • Preventive actions
  • Instrument calibration history records
  • Management control
  • Subcontracting of test and calibration services
  • Others
PHARMACEUTICAL AND MANUFACTURING COMPANIES
Some of the pharmaceutical and manufacturing companies that have audited Bioanalytical Instruments satisfactorily, as an acceptable vendor and technical service/calibration provider are:
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Abbott Medical Optics

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Amgen Manufacturing Ltd.

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Biovail Laboratories

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Caribbean Refrescos, Inc. (Coca Cola)

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iPR Pharmaceuticals, Inc. (AstraZeneca)

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Pfizer Pharmaceutical

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Roche Diagnostics

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Schering Plough Products

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Steris Isomedix

NOTE:As the audits are confidential for distribution within the pharmaceutical/manufacturing companies and auditee only, the same are not published here.
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  • Agent of the Year 2001 (2002), HANSON RESERACH CORP.
  • Outsanting Achievement in 2003 (2004), TA INSTRUMENTS
  • Outstanding Sales Performance Exceeding Goal (2004), TA INSTRUMENTS
  • Distributor of the Year 2005 (2006), THERMO ELECTRON CORP, Laboratory Equipment Division
  • Latin American Distributor of the Year, Top Sales and 120% Growth (2006), APPLIED BIOSYSTEMS
  • International Dealer Sales Award (2006), THERMO FISHER SCIENTIFIC
  • Latin American Distributor of the Year (2008), APPLIED BIOSYSTEMS
  • Recognition for outstanding growth. Thermo Scientific LPG 2015
  • First Annual Award of Excellence,  BECKMAN LATIN AMERICA
  • Bioresearch Total Customer Support Award (1995), BECKMAN INSTRUMENTS
  • Bioresearch Total Customer Support Award (1996), BECKMAN LATIN AMERICA
  • PerpHection Dealer Sales Award (1997)ORION
  • HPLC Growth (1997), BECKMAN INSTRUMENTS
  • International Process Dealer Sales Award (1999), ORION
  • International Dealer Sales Award (1999), ORION
  • International Process Dealer Award (2000), THERMO ORION
  • 100% Club (2000), TEKMAR-DOHRMANN
Bioanalytical Instruments
Puerto Rico

Physical Address:
1828 Calle Reina de las Flores Suite 203, Bo. Monacillos San Juan, PR
00927

For directions
click aquí

Postal Address:

PO Box 270021 San Juan,
PR
00928-2821

Phone: 787.762.3030
Fax: 787.757.1710
Emails
Accounts:
Puerto Rico

Sales Department:
biosales@bioanalytica.com

Order Desk:

ordering@bioanalytica.com

Service Department:

service@bioanalytica.com

Accounting Department:

accounting@bioanalytica.com
Bioanalytical Dominicana
Dominican Republic

Physical Address:
Ave. Bolívar No. 230, Esq. Calle 3ra
Torre Empresarial las Mariposas, Piso 7 La Julia, Santo Domingo, Rep. Dom.

For directions click aquí

Postal Address:

Ave. Bolívar No. 230, Esq. Calle 3ra
Torre Empresarial las Mariposas, Piso 7 La Julia, Santo Domingo, Rep. Dom.


Phone:
809.535.3170
Emails
Accounts:
Dominican Republic