About Us
A Brief Story
Bioanalytical Instruments is a Puerto Rican company, registered under the Department of State of Puerto Rico. It was founded in December 1, 1989 by its President/General Manager, Robert Gregory. Mr. Gregory developed a technical career with Beckman Instruments/Caribbean Office for 13 years prior to founding Bioanalytical. He started as a Field Service Representative, then was appointed as Field Service Manager and finally promoted to General Manager.
Bioanalytical has grown to become one of the leading companies in the analytical and scientific sales and service industries in Puerto Rico and the Caribbean Islands. It is known to be “The Specialization Center of analytical and scientific instruments”.
Bioanalytical Dominicana, is a dominican company, registered under The Ministry of Finance, General Direction of Internal taxes, National Registry of Contributors. Founded on December 1, 2014 by its President/General Manager, Robert Gregory.
After more than 20 years servicing the analytical and scientific industries in the Dominican Republic from our facilities in Puerto Rico, it became necessary to open a local office in Santo Domingo, Dominican Republic, due to the large base of installed Instruments at local laboratories. And also to comply with our Mission to provide Customer Satisfaction at all levels.
MISSION
To achieve total customer satisfaction before, during, and after the sale of analytical and scientific instruments designed for bioresearch, diagnostics, and quality control of drugs and materials.
VISION
To be the leading company in The Caribbean Area, offering the best collaboration experience with our customers.
PASSION
Our commitment includes complete and continuous support to our customers through professional and highly trained personnel and a commitment to quality and excellence in everything we do.
Values
- Integrity
- Ethics
- Responsibility
- Respect
- Discipline
- Communication
- Collaboration
- Service
WE ARE AUDITED
Bioanalytical Instruments is audited by many pharmaceutical companies and other manufacturers throughout the year, in order to certify us as an acceptable vendor/service provider. This, by reviewing our quality manual, documentation in general and internal records, in order to verify that Bioanalytical Instruments is capable to consistently supply calibration and maintenance services which meet their specifications and expectations.
Areas typically audited
• Company organization
• Personnel training records
• Calibration and maintenance SOP’s
• Metrology services
• Standards/Test equipments
N.I.S.T. traceability
• Handling of test and calibration items
• Calibration records
• Document record keeping
• Documents control procedure
• Preventive actions
• Instrument calibration history records
• Management control
• Subcontracting of test and
calibration services
• Others
Company Awards
First Annual Award of Excellence, BECKMAN LATIN AMERICA
Bioresearch Total Customer Support Award (1995), BECKMAN INSTRUMENTS
Bioresearch Total Customer Support Award (1996), BECKMAN LATIN AMERICA
Performance Dealer Sales Award (1997), ORION
HPLC Growth (1997), BECKMAN INSTRUMENTS
International Process Dealer Sales Award (1999), ORION
International Dealer Sales Award (1999), ORION
International Process Dealer Award (2000), THERMO ORION
Agent of the Year 2001 (2002), HANSON RESEARCH CORP.
Outstanding Achievement in 2003. TA INSTRUMENTS
Outstanding Sales Performance Exceeding Goal (2004), TA INSTRUMENTS
Distributor of the Year 2005 (2006), THERMO ELECTRON CORP, Laboratory Equipment Division
Latin American Distributor of the Year, Top Sales and 120% Growth (2006), APPLIED BIOSYSTEMS
International Dealer Sales Award (2006), THERMO FISHER SCIENTIFIC
Latin American Distributor of the Year (2008), APPLIED BIOSYSTEMS
Preferred Distributor (2012), Life Technologies
Recognition for outstanding growth. Thermo Scientific LPG 2015
#3 in total sales in North Latin American Region. Thermo Scientific LPD 2016-2017
Sales Support and Chromatography Consumables Distribution. Thermo Scientific CMD 2017
Sales Achievement Award for Outstanding Sales. Thermo Scientific Ion Chromatography Products 2018
Sales Support and Chromatography Consumables Distribution. Thermo Scientific CMD 2019
Partnership Excellence. Beckman Coulter 2020
Sales Achievement Award 294% Growth. Thermo Fisher Scientific 2020
Top Sales Partner Materials & Structural Analysis Division Spectroscopy. Thermo Fisher Scientific 2021
#2 Top Sales 2021, (2022). Thermo Fisher Scientific LPD Latam
#4 Top Sales 2021, (2022). Teledyne Hanson Latin America
Dealer of the Year 2021, (2022). Thermo Fisher Consumables
Channel of the Year 2021, (2022). Thermo CMD
32 Year Partnership Award 2021, (2022). Beckman Coulter Life Sciences
Sales Growth 2022, Thermo Fisher Scientific LPD
Involvment 2022, Thermo Fisher Scientific LSG and LPD
Excellent Achievement HPLC 2023, Thermo Fisher Scientific CMD
Top Sales LSG 2023, Thermo Fisher Scientific LSG
Involvement 2023, Thermo Fisher Scientific LSG
Excellent Achievement HPLC 2023, Thermo Fisher Scientific CMD
Highest growth in Business Development 2023, Grabner Instruments/Ametek
Performance Achievement- SILVER 2024, Thermo Fisher Scientific
Business Driver Achievement- Liquid Chromatography 2024, Thermo Fisher Scientific
Tier 1 Latin America Channel 2025, Thermo Fisher Scientific