about US

Bioanalytical Instruments is a Puerto Rican company, registered under the Department of State of Puerto Rico.  It was founded in December 1, 1989 by its President/General Manager, Robert Gregory. Mr. Gregory developed a technical career with Beckman Instruments/Caribbean Office for 13 years prior to founding Bioanalytical.  He started as a Field Service Representative, then was appointed as Field Service Manager and finally promoted to General Manager.

Bioanalytical has grown to become one of the leading companies in the analytical and scientific sales and service market in Puerto Rico and the Caribbean Islands.  It is known to be “The Specialization Center of analytical and scientific instruments”.

Bioanalytical Dominicana, is a dominican company, registered under The Ministry of Finance, General Direction of Internal taxes, National Registry of Contributors. Founded on December 1, 2014 by its President/General Manager, Robert Gregory.

After more than 20 years servicing the analytical and scientific market in the Dominican Republic from our facilities in Puerto Rico, it became necessary to open a local office in Santo Domingo, Dominican Republic, due to the large base of installed Instruments at local laboratories. And also to comply with our Vision to provide Customer Satisfaction at all levels.

We currently count with a full staff of trained and certified Sales Representatives and Technical Services Representatives.

Our offices are located at Bolivar Avenue #230, with 3rd St., in the “Torre Empresarial Las Mariposas”,
7th floor, La Julia, Santo Domingo, Dominican Republic.

AUDITS

Bioanalytical Instruments is audited by many pharmaceutical companies and other manufacturers throughout the year, in order to certify us as an acceptable vendor/service provider. This, by reviewing our quality manual, documentation in general and internal records, in order to verify that Bioanalytical Instruments is capable to consistently supply calibration and maintenance services which meet their specifications and expectations.

 

AREAS TYPICALLY AUDITED

• Company organization
• Personnel training records
• Calibration and maintenance SOP’s
• Metrology services
• Standards/Test equipments
N.I.S.T. traceability
• Handling of test and calibration items
• Calibration records
• Document record keeping
• Documents control procedure
• Preventive actions
• Instrument calibration history records
• Management control
• Subcontracting of test and
calibration services
• Others

MARKETS

Markets serviced by Bioanalytical include pharmaceuticals, forensics, biotechnology, fine chemicals, food and beverage, cosmetics, electronics, schools of medicine, universities, research centers, utilities, environmental labs and others.

 

Within the industry, target areas are the quality control laboratories, technical service laboratories, research labs, environmental labs, microbiology labs and the production area.

 

Within the academic and research institutions, the target areas are biology, chemistry, physiology, microbiology, biochemistry, research labs and others.

TECHNICAL SERVICES

Highly skilled and factory trained field service personnel perform the installation, repair service, preventive maintenance and/or calibration of every instrument sold by Bioanalytical.

 

Calibration services are backed by the required documentation, which is favorable for our customer’s FDA inspections.  These include: standard operating procedures, check lists, NIST traceable standards and test equipment’s, and factory training certificates, among others.

 

Other services and documentation such as IQ/OQ, CFR 21 part 11 and software validation are available.

oUR MISSION

"To achieve total customer satisfaction before, during and after the sale of life science instruments designed for bio research and pharmaceutical quality control. This includes complete and continuous support to our customer through professional and highly trained personnel and also, a commitment to quality and excellence in all that we do."

PHARMACEUTICAL AND MANUFACTURING COMPANIES

Some of the pharmaceutical and manufacturing companies that have audited Bioanalytical Instruments satisfactorily, as an acceptable vendor and technical service/calibration provider are:

NOTE:As the audits are confidential for distribution within the pharmaceutical/manufacturing companies and auditee only, the same are not published here.

•First Annual Award of Excellence

BECKMAN LATIN AMERICA

•Bioresearch Total Customer Support Award (1995), BECKMAN INSTRUMENTS

•Bioresearch Total Customer Support Award (1996), BECKMAN LATIN AMERICA

•Performance Dealer Sales Award (1997)ORION

•HPLC Growth (1997), BECKMAN INSTRUMENTS

•International Process Dealer Sales Award (1999), ORION

•International Dealer Sales Award (1999), ORION

•International Process Dealer Award (2000), THERMO ORION

•Agent of the Year 2001 (2002), HANSON RESEARCH CORP.

•Outstanding Achievement in 2003 (2004), TA INSTRUMENTS

•Outstanding Sales Performance Exceeding Goal (2004), TA INSTRUMENTS

•Distributor of the Year 2005 (2006), THERMO ELECTRON CORP, Laboratory Equipment Division

•Latin American Distributor of the Year, Top Sales and 120% Growth (2006), APPLIED BIOSYSTEMS

•International Dealer Sales Award (2006), THERMO FISHER SCIENTIFIC

•Latin American Distributor of the Year (2008), APPLIED BIOSYSTEMS

•Recognition for outstanding growth. Thermo Scientific LPG 2015